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Connections

Get started for free or find the right plan to enable your engineering team to collect and send unified customer data to 550+ pre-built destinations.

Which plan is right for you? Caret down

Free

Start collecting and sending data to your favorite marketing and analytics tools.

$0/month

Create a free account

What you can do with Free Connections:

  • Includes 1,000 visitors/mo

  • 500,000/mo Reverse ETL Records

  • 2 sources

  • 700+ Integrations

  • 1 data warehouse destination

Team

Unify your customer data and collect every touch point with full access to Connections.

Starts at $120/month

Try for free

All of Free plus:

  • Includes 10,000 visitors/mo

  • 1,000,000 Reverse ETL Records

  • Unlimited Sources

  • Public API Access

Business

Connections to solve your business’s unique and complex customer data use cases.

Custom Pricing

Contact sales

All of Team plus:

  • Custom Volume

  • Single View of the Customer

  • Data Governance

  • Advanced Roles & Permissions

  • Personalized Customer Experiences

  • HIPAA-eligibility (BAA Required)

  • Regional Segment (EU or US)

Optional add-on

  • Protocols

Ready to personalize customer experiences?

Twilio’s complete, extensible, and scalable Customer Data Platform enables your business to create unified profiles, build audiences, and orchestrate personalized journeys and enhance experiences with warehouse data.

View Customer Data Platform pricing

Join the 25,000+ companies using the Twilio Segment platform

Compare Connections plans

Collect and send data anywhere

Collect and send data anywhere

Free
Create a free account

Team
Try for free

Business
Contact sales

Plan details

1,000 visitors/mo
$0.00

10,000 visitors/mo
Starting at $120
14 day free trial

Custom volume
Custom
Get a personalized quote

Sources

2 Sources

Unlimited

Unlimited

Web

Mobile

Server

Cloud Apps

Destinations

Unlimited

Unlimited

Unlimited

Functions

50 hours

50 hours

Custom

Warehouses

1 Warehouse

1 Warehouse

Unlimited

Sync frequency

1 per day

2 per day

Custom schedule

Selective sync

Reverse ETL

Developer Tools

Central view of data schema

Live data view and debugger

Public API

Control your data quality

Control your data quality

Free
Create a free account

Team
Try for free

Business
Contact sales

Plan details

1,000 visitors/mo
$0.00

10,000 visitors/mo
Starting at $120
14 day free trial

Custom volume
Custom
Get a personalized quote

Data privacy and controls

User deletion

User suppression

Customer data discovery and inventory

Destination filters

Protocols

Add-on

Complete view of your customer

Complete view of your customer

Free
Create a free account

Team
Try for free

Business
Contact sales

Plan details

1,000 visitors/mo
$0.00

10,000 visitors/mo
Starting at $120
14 day free trial

Custom volume
Custom
Get a personalized quote

Unified customer data

Identity resolution & profiles

Available with CDP Plans

Usage and billing

Usage and billing

Free
Create a free account

Team
Try for free

Business
Contact sales

Plan details

1,000 visitors/mo
$0.00

10,000 visitors/mo
Starting at $120
14 day free trial

Custom volume
Custom
Get a personalized quote

Monthly Tracked Users

Up to 1,000

Base includes 10,000

Custom volume

Throughput Limit

Standard

Standard

Custom

Price

Free

Starting at $120/month

Custom, contact sales

Additional 1,000 monthly tracked users (10K - 25K)

+ $12

Additional 1,000 monthly tracked users (25K - 100K)

+ $11

Additional 1,000 monthly tracked users (100K+)

+ $10

Seats

10

10

Unlimited

Payment method

Credit card

Invoice

Contract length

Annual or Monthly
(save up to 20% annually)

Unlimited

Support

Support

Free
Create a free account

Team
Try for free

Business
Contact sales

Plan details

1,000 visitors/mo
$0.00

10,000 visitors/mo
Starting at $120
14 day free trial

Custom volume
Custom
Get a personalized quote

Email/Web support

On-demand videos and documentation

Dedicated Support

Available

Customer Success Manager

Available

Advisory Services or Professional Services

Add-on

Uptime SLA

Security

Security

Free
Create a free account

Team
Try for free

Business
Contact sales

Plan details

1,000 visitors/mo
$0.00

10,000 visitors/mo
Starting at $120
14 day free trial

Custom volume
Custom
Get a personalized quote

Account Security

Multi-factor authentication

Single Sign-on

Granular roles and user permissions

Certifications

HIPAA-eligibility

Add-on

Regional Segment (EU or US)

Getting started is easy

Start connecting your data with Twilio Segment.

Contact sales Start with Connections for free

Connections FAQs

To get an idea of your MTU count, add your monthly active users to the number of anonymous visitors you get per month. Some tools also call this metric "Monthly Unique Visitors."

Yes! There is a 14-day free trial for the Team plan. To try the Business plan, please  contact us.

No, you’re responsible for accounts that you register with Sources, Integrations, and Warehouse providers, whether they are paid or free.

If you are on the monthly billing plan, your bill may fluctuate each month based on your user activity. The annual plan allows you to purchase MTU at a lower rate. Exceeding the allotted MTU count on annual plans may incur additional charges.

Yes! Twilio Segment connects to your existing data warehouse and pipes in data collected from your Sources. You don't have to worry about the ETL or maintaining the data pipeline.

Protocols, Unify and Twilio Engage are offered as an add-on to your Segment plan. Contact us to learn more about what plan is best for you.