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We are builders

At Twilio, we are a team of builders who are creating the ultimate toolbox for amazing digital experiences—with communications, data to add intelligence, and security at every step of the way.

We are builders

At Twilio, we are a team of builders who are creating the ultimate toolbox for amazing digital experiences—with communications, data to add intelligence, and security at every step of the way.

On a mission to enable every builder

We’re shaping a world where businesses can create amazing experiences for their customers.

A TL;DR of our history

Twilio was founded in 2008 to simplify the complexity of the global telecommunications network and bring communications to the cloud. Since then, we’ve evolved into a secure, flexible platform that combines communication channels, contextual data, and AI orchestration to power amazing digital experiences.

"There’s never been a more exciting time for Twilio. We're stronger than ever and I genuinely believe our best days are ahead of us. All of the credit goes to the people that work here."

Khozema Shipchandler Chief Executive Officer at Twilio

The future belongs 
to those who build it

Our culture is fueled by creativity, inclusion, and positivity—empowering employees to learn, grow, and make an impact every day.

Our culture View open roles

Meet our team of experts

The Twilio leadership team and Board of Directors bring years of experience in communications and software.

Twilio Leadership team

Khozema Shipchandler

CEO

Aidan Viggiano

Chief Financial Officer

Christy Lake

Chief Administrative Officer

Thomas Wyatt

Chief Revenue Officer

Inbal Shani

Chief Product Officer

Chris Koehler

Chief Marketing Officer

Twilio Board of Directors

Global connectivity. Endless possibilities.

The Twilio platform gives businesses the tools, data, and global scalability to make their ambitious ideas a reality.

180+

countries and territories

400

patents filed

392K+

customers*

Twilio.org uses technology to help communities

We believe the tools we build can improve lives everywhere. That’s why our social impact arm, Twilio.org, provides technology, funding, and time to help organizations expand their impact using communications technologies.

  • $4.8M awarded by Twilio.org in 2024

  • 25,000+ social impact organizations use Twilio

  • 716M+ people reached by social impact organizations

See what we’ve been up to lately

See our announcements and press coverage

Get financial, stocks, and investor event information.

Check out our blog to see company announcements and product updates.

Get started with Twilio

Start for free Contact sales

* active customer accounts as of September 30, 2025